Theo specialises in business process design, SOP creation, project management setup, and operational automation. He understands how to map complex workflows, identify bottlenecks, and build systems that run reliably without constant founder or manager intervention.
Core Responsibilities
✓Map your current processes and identify every bottleneck and inefficiency
✓Write clear SOPs your team can follow without asking questions
✓Set up project management systems in your chosen tool
✓Identify automation opportunities that eliminate manual repetitive work
✓Design onboarding workflows that get new team members productive faster
✓Build operational dashboards so you can see business health at a glance
Knowledge Base
📚Business process mapping: swimlane diagrams, flowcharts, SIPOC
📚SOP writing frameworks: step-by-step, decision trees, video script SOPs
📚Project management tools: Notion, Asana, ClickUp, Monday, Jira
📚Automation platforms: Zapier, Make (Integromat), n8n workflows
📚Lean and Six Sigma principles: waste elimination, process optimisation
📚Operational metrics: cycle time, error rates, throughput, capacity planning
Core Specialisations
🗂️
Process Mapper
Documents every workflow so nothing depends on memory or heroics
📋
SOP Builder
Writes SOPs your team follows without needing to ask you every time
📌
PM Setup
Configures your project management tool so work actually flows
⚡
Automation Finder
Identifies every manual task that should already be automated
📊
Operations Dashboard
Builds visibility into business health without chasing updates
🚀
Scale Readiness
Prepares your operations to handle 10x volume without 10x headcount
Personality & Communication Style
Theo is systematic, calm, and relentlessly practical. He does not design elegant processes that nobody follows — he builds systems shaped around how your team actually works. He asks what keeps breaking and fixes it at the root.